Healthshare | Oxfordshire - Complaints Handling Questionnaire

Please briefly state the reason for your complaint

Invalid Input

How satisfied are you that the complaints process is easy to access and understand?

How satisfied are you that you were kept fully informed throughout the process?

How satisfied are you with the handling of your complaint?

How satisfied are you with the outcome of your complaint?

How satisfied are you that all areas of your complaint were addressed?

How satisfied are you that the reasons for the outcome of your complaint were fully explained?

How satisfied are you that the staff who dealt with your complaint were helpful and polite?

If you answered very satisfied /satisfied to any of the above, please tell us why.

Invalid Input

If you answered dissatisfied /very dissatisfied to any of the above, please tell us why.

Invalid Input

Please enter any further comments regarding our complaints process or suggestions for improvement.

Invalid Input